Your borrowers are on WhatsApp.
Your loan journey isn't.
The channel your customers already live on is sitting unused in your stack. W7 runs your entire loan journey on WhatsApp — onboarding, servicing, collections with 24/7 AI support. No new app for your borrower. No new headcount for you.
N7 Banking
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The gap between your borrowers and your loan ops is
costing you more than you think.
Conversion rates plateau at 15–18%
You've built the loan book. But your application journey requires an app download, a branch visit, or a callback that never comes.
Stop losing creditworthy borrowers to lenders with a simpler flow, not better credit.
Field agents lose 60–70% time
Your field agents are your distribution. But they're spending 4–6 hours a day on manual follow-ups, repayment reminders, and document collection.
Reduce high cost-to-serve to make space for growth and relationship-building.
Mobile app adoption sits at 12–18%
You've invested in a mobile app, but adoption sits at 12–18% of your active borrower base. Your customers uninstall it to save space or revert to branch interactions.
Eliminate the friction with a trusted channel that requires zero adoption.
W7 isn't a chatbot.
It's your entire lending infrastructure delivered through WhatsApp.
Most WhatsApp banking tools offer FAQ automation and EMI reminders. W7 integrates directly into your Core Banking, Loan Origination System, Loan Management System, and provides AI-powered credit underwriting — all in a single conversational interface.
Loan Application on WhatsApp
Customers apply for loans, submit KYC documents, and track application status without leaving WhatsApp.
Collections Automation
Automated payment reminders, EMI collection links, and overdue follow-ups reduce manual calling by up to 65%.
AI-Powered Conversations
Secure AI handles balance enquiries, loan queries, and service requests with natural language understanding in English and Hindi.
Instant Statements and Documents
Borrowers receive mini statements, loan statements, and repayment schedules as PDF on WhatsApp in real time.
Real-Time CBS Integration
Direct integration with your Core Banking System for account balance, fund transfers, and transaction processing.
Human Agent Escalation
Seamless handover to live support agents via Chatwoot when complex queries need a human touch.
Why Banks and NBFCs Choose N7 WhatsApp Banking
Leading financial institutions across India trust N7 to deliver secure, compliant, and scalable conversational banking at scale. Built on Meta's official WhatsApp Business platform with verified brand identity, every interaction is trusted, traceable, and enterprise-ready.
4-Layer
Auth Security
24/7
Availability
60%
Faster TAT
100%
RBI Compliant
Your Strategic Partner in Digital Lending Transformation
We do not just provide technology. We partner with financial institutions to reimagine borrower experiences. From integration to go-live, our team works alongside yours to ensure seamless adoption and measurable ROI from day one.
2 Weeks
Average Go-Live
99.9%
Uptime SLA
10+
Auth Methods
24/7
Dedicated Support
See How Much Revenue You're Losing Today
Input your monthly disbursement volume and discover the operational savings W7 WhatsApp Banking delivers across staffing, underwriting, collections, and reconciliation.
Your Monthly Loan Volume
Staff Reduction
~13 FTEs saved (₹4,55,000/mo)
Loan Conversion Uplift
15% → 21% (+6%)
Turnaround Time
5 days → 2 days (60% faster)
Customer Satisfaction (CSAT)
3.2 → 4.5 / 5.0
Estimated Annual Savings
₹1,60,89,000
₹13,40,750 per month
Staff Reduction
₹4,55,000
per month
Underwriting Automation
₹6,00,000
per month
Collection Cost Savings
₹2,43,750
per month
Reconciliation Savings
₹42,000
per month
* Estimates based on industry benchmarks for NBFC and bank loan servicing operations. Actual savings may vary.
Explore Our Services on WhatsApp
W7 embeds regulatory compliance directly into the customer journey, helping NBFCs meet RBI Digital Lending Guidelines (2025) without adding operational complexity.
N7 Banking
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Account & Balance
- Check current account balance
- Download last 10 transactions as PDF
- View account holder details
All services operate within RBI compliance framework with end-to-end encryption, consent management, and audit trails.
